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We see a world where customer support is the primary driver of retention and growth.
The future will rely on hybrid teams of AI and humans. Instead of simply handling customer issues, customer-facing teams will focus on ensuring the best customer experience beyond just simple “ticket resolution.”
We founded Quack to bring your customer support team into the 21st century.
Because customers shouldn't dread submitting tickets – and be at risk of churn – every time they face an issue.
And agents should not have to solve ticket after ticket with no end in sight.
We’re building a brand new, customer-focused operating system to make this vision a reality that integrates AI into every part of the customer operations, focusing on all legs of a customer’s journey, delivering precise, automated resolutions powered by your data.
Our mission
Your all-in-one, seamlessly integrated solution for customer support, delivering precise, automated resolutions powered by your data.
Wanted: Pioneering minds and spirits.
Join us on our journey in channelling generative AI in ways unexplored – to shape the future of customer support.
Advised by
Backed by
"We had the privilege of meeting Nadav and Aviram during the early days of Quack AI. We were impressed by their innovative research, deep understanding of customer support needs, and extensive domain expertise. We immediately recognized that they were building something exceptional, with the ability to attract top talent. We are honored to be the first investors in Quack AI and to join them on their journey to revolutionize customer support."
"We had the privilege of meeting Nadav and Aviram during the early days of Quack AI. We were impressed by their innovative research, deep understanding of customer support needs, and extensive domain expertise. We immediately recognized that they were building something exceptional, with the ability to attract top talent. We are honored to be the first investors in Quack AI and to join them on their journey to revolutionize customer support."
"Customer Support is a function within the business org that is both overlooked and under-resourced. As businesses become more complex, so do their customer concerns and inquiries. The Quack team and their AI-driven approach to automate and empower Customer Support teams is truly differentiated and will (hopefully) one-day change the way in which B2B Customer Support functions get built going forward."
"Customer support agents still work today as they did 20 years ago. Quack AI are reinventing how customer support agents work and interact with customers, thus improving service levels and reducing churn. Their fresh approach, diligent market research, and innovative solutions have led us to partner with their team to build the next AI-first customer support operating system."
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